NEW CUSTOMER EXPERIENCE DIRECTOR AND NETWORK DEVELOPMENT DIRECTORS FOR GROUP PSA IN UK
Groupe PSA UK has appointed David March as New Customer Experience Director and Andy Robson as its Network Development Director.
David March moves to take up the new role of Customer Experience and Strategy Director for Peugeot, Citroën and DS. This role underlines the importance of the Customer Experience to Groupe PSA, as well as the need to put weight behind strategic projects as the automotive industry and PSA adapts for the future. David’s experience across many aspects of UK automotive including retailing makes him well placed to do this.
“It’s an exciting role working closely with all of the senior team to help develop our future business strategy and drive our total customer experience forwards across all metrics,” said David March.
Andy Robson will be responsible for the development of the four group brands’ (Peugeot, Citroën, DS, and Vauxhall) representation in the UK and their networks’ performance.
Robson has served Vauxhall for many years, originally as a business apprentice. He has worked across many roles within Sales, Marketing and Aftersales and has held Director positions for Aftersales and more recently Network Development Director for Vauxhall.
“Groupe PSA has fantastic brands with an exciting list of new product launches that will ensure both Groupe PSA and its investors will grow,” said Andy Robson. “With such a great and future product portfolio, Groupe PSA is an excellent partner for future investment. This is a fantastic time to be leading group network development.”